Privacy Policy
1. Introduction
Pravriddhi Tech Solutions ("Pravriddhi", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, protect, retain and otherwise process personal data when you:
- visit the Pravriddhi website;
- submit an enquiry through our Contact form;
- communicate with us through contact channels provided on the website; or
- otherwise interact with the website in a manner that involves personal data.
We limit the collection of personal data to information reasonably required for the stated purpose.
This Privacy Policy should be read together with our Terms of Use, Cookie Policy and Refund & Cancellation Policy.
2. Who We Are
Registered / Business Address: 11/77, Bappanakodlu, Shirali, Bhatkal, Uttara Kannada, Karnataka - 581354
Email: info@pravriddhitech.com
Telephone: +91-9964581354
Privacy / Grievance Contact: Managing Partner / Founder
For privacy-related questions, requests or complaints, please use the contact details provided above.
For personal data collected through this website, Pravriddhi generally determines the purposes and means of processing and therefore acts as the Data Fiduciary, to the extent applicable under the Digital Personal Data Protection Act, 2023.
Where third-party service providers process personal data on Pravriddhi's behalf, they may act as Data Processors, to the extent applicable.
3. Personal Data We Collect
The information we collect depends on how you interact with the website.
3.1 Information You Provide
If you submit an enquiry through our Contact form, we may collect:
- Name
- Mobile number
- Email address
- Requirement or enquiry category
- Message or other information you choose to provide
The Contact form is designed to request only information reasonably required to understand and respond to an enquiry.
3.2 Information We Do Not Normally Request
- Aadhaar number;
- PAN;
- passwords;
- bank-account details;
- payment-card information;
- identity documents;
- or other personal information that is not required for the stated purpose.
Please do not submit such information through the general Contact form.
If a future business process requires additional information, that process may be subject to separate notices and security controls.
4. Technical and Security Information
When you visit the website, certain technical information may be processed automatically by the website, hosting infrastructure or security services.
Depending on the technologies actually deployed, this may include:
- IP address
- browser type
- device or operating-system information
- date and time of access
- requested pages or resources
- technical error information
- security and abuse-prevention signals
- relevant application or infrastructure logs
This information may be processed for purposes such as:
- operating the website;
- maintaining reliability;
- preventing abuse;
- detecting and responding to security incidents;
- troubleshooting technical problems;
- protecting the website and its users.
We limit the collection and retention of technical information to what is reasonably required for these purposes and applicable legal or security requirements.
5. Purposes for Processing Personal Data
5.1 Responding to Enquiries
- understand the enquiry;
- contact the person making the enquiry;
- answer questions;
- discuss requirements;
- provide relevant information;
- prepare or discuss a proposal where appropriate.
Information voluntarily provided for an enquiry may be processed for the specified purpose of responding to that enquiry and for related activities permitted under applicable law.
Where consent is required as the applicable basis for a particular processing activity, Pravriddhi will seek consent in the manner required by applicable law.
5.2 Providing Requested Products or Services
Where an enquiry develops into a business relationship, personal data may be processed as reasonably required to provide the requested products or services and manage the resulting relationship.
5.3 Security and Abuse Prevention
- identify automated abuse;
- prevent spam;
- detect suspicious activity;
- protect the website;
- investigate security incidents;
- maintain the integrity and availability of website services.
5.4 Legal and Business Requirements
Information may also be processed where reasonably required to:
- comply with applicable legal obligations;
- maintain required business records;
- establish, exercise or defend legal rights;
respond to requests from courts, regulators, law-enforcement authorities or other competent authorities where required or permitted by applicable law.
6. Data Minimisation
Pravriddhi limits the collection of personal data to information reasonably required for the stated purpose.
The Contact form is therefore intentionally limited to information required to understand and respond to an enquiry.
We do not request additional personal information merely because it is technically possible to collect it.
7. How Contact Enquiries Are Processed
The initial website architecture does not use a separate application database for Contact-form enquiries.
Contact submissions may nevertheless be stored within the systems used to provide form-processing and communication services and will be handled according to Pravriddhi's retention and access-control procedures.
If a CRM or other business system is introduced in the future, the relevant privacy and security arrangements will be reviewed and this Privacy Policy will be updated where appropriate.
8. Third-Party Service Providers
Pravriddhi may use third-party service providers where required to operate the website, process enquiries, provide communications, maintain security, prevent abuse, support website functionality, or provide requested products and services.
Such providers may process information as necessary to perform their respective services, subject to applicable legal, privacy and security requirements.
Pravriddhi exercises reasonable care when selecting third-party service providers and seeks to engage providers that maintain appropriate legal, privacy and security practices relevant to the services they provide.
Pravriddhi remains responsible for its own handling of personal data and for the way it uses third-party services. Third-party providers remain responsible for compliance with the laws and requirements applicable to their own operations and services.
9. Cookies and Similar Technologies
The Pravriddhi website follows a minimal-tracking approach.
We may use cookies or similar technical mechanisms that are reasonably required for:
- website operation;
- security;
- session management;
remembering necessary preferences.
If optional analytics, advertising or other non-essential tracking technologies are introduced, they will be addressed through the Cookie Policy and applicable preference or consent mechanisms.
Please refer to our Cookie Policy for further information.
10. Marketing Communications
Submitting a service enquiry does not, by itself, constitute an ongoing request to receive unrelated promotional communications.
Where the Contact form or another customer-facing process provides an optional choice to receive updates, a customer may choose to receive occasional information about new products, solutions, services and relevant offerings from Pravriddhi. Such communications may include promotional information and will be sent in accordance with applicable law.
Customers may withdraw their marketing preference or opt out of such communications at any time using the mechanism provided with the communication or by contacting Pravriddhi.
11. Sharing of Personal Data
We do not sell your personal data.
We may disclose or provide access to personal data where reasonably required for:
responding to your enquiry;
providing requested products or services;
- operating the website;
providing communications or technical services;
maintaining website security;
complying with applicable law;
responding to requests from courts, regulators, law-enforcement authorities or other competent authorities where required or permitted by applicable law;
establishing, exercising or defending legal rights.
12. International Processing
Some third-party services used by the website may process information outside India.
Where such processing occurs, Pravriddhi will handle the processing in accordance with the requirements of Indian law applicable to Pravriddhi and the arrangements applicable to the relevant service.
Pravriddhi does not represent that all website information is stored or processed exclusively in India.
13. Security of Personal Data
Pravriddhi implements reasonable security measures appropriate to the nature of the information and the risks associated with its processing.
Our website security architecture includes measures such as:
HTTPS
secure server-side processing
input validation
anti-spam controls, including honeypot protection
protected credentials and API secrets
restricted administrative access
error logging where appropriate
controlled third-party integrations
No method of transmission or storage over the Internet can be guaranteed to be completely secure.
We therefore do not represent that the website or transmission of information is completely risk-free.
14. Retention of Personal Data
The following are indicative retention periods for common website-related information:
| Information category | Indicative retention period |
|---|---|
| Website enquiries that do not develop into a business relationship | Generally up to 24 months after the last meaningful interaction, unless a longer period is reasonably required for an ongoing enquiry, security, legal or other legitimate purpose. |
| Marketing preferences and consent records | While the preference remains relevant and for a reasonable period afterwards where necessary to maintain evidence of the preference or consent. |
| Customer and project records | For the duration of the relevant relationship and for the period required for accounting, tax, warranty, legal, regulatory or dispute-resolution purposes. |
| Technical and security logs | Generally for a limited operational or security period, typically up to 12 months, unless longer retention is reasonably required for security investigation, legal or compliance purposes. |
These periods are indicative rather than fixed deletion deadlines. Information may be retained for longer where reasonably necessary for an ongoing relationship, legal obligations, dispute resolution, security, fraud prevention, accounting, taxation or other legitimate purposes.
Pravriddhi does not intend to retain personal data indefinitely merely because it was once provided.
Pravriddhi retains personal data only for as long as reasonably required for the purpose for which it was collected and for applicable legal, contractual or legitimate business requirements.
15. Your Rights and Choices
Subject to applicable law and its commencement, you may have rights relating to your personal data, including:
obtaining information about personal data being processed;
correction and updating of personal data;
erasure of personal data where applicable;
withdrawal of consent where processing is based on consent;
grievance redressal;
nomination or other rights provided under applicable law.
The scope and manner of exercising these rights may depend on the applicable legal provisions and the nature of the processing.
Pravriddhi will provide a readily accessible mechanism for exercising applicable rights.
16. How to Exercise Your Rights
You may submit a privacy or personal-data request using:
Privacy Email: info@pravriddhitech.com
Subject: Personal Data Request — [Type of Request]
17. Withdrawal of Consent
Where processing is based on consent, you may withdraw that consent using a method that is reasonably accessible and comparable to the manner in which consent was given, subject to applicable law.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Where processing is based on another lawful basis, withdrawal of consent may not apply to that processing.
Depending on the purpose, withdrawal may mean that Pravriddhi is no longer able to provide a particular service or respond to a request that requires the relevant information.
18. Privacy Complaints and Grievance Redressal
If you have a question, concern or complaint regarding the processing of your personal data, please contact:
Privacy / Grievance Contact: Managing Partner / Founder
Email: info@pravriddhitech.com
Postal Address: 11/77, Bappanakodlu, Shirali, Bhatkal, Uttara Kannada, Karnataka - 581354
Pravriddhi will provide a readily accessible means of registering a privacy grievance and will address the grievance within the period prescribed by applicable law.
Pravriddhi's internal grievance procedure will define the process for receiving, recording, reviewing and resolving privacy-related grievances.
Where applicable, you may have the right to escalate an unresolved grievance through the mechanisms established under the applicable data-protection framework.
19. Children's Data
The Pravriddhi website is intended for adults aged 18 years and above and is not directed towards children.
Pravriddhi does not knowingly target children or knowingly solicit personal data from children through the general Contact form.
The website does not rely on an age checkbox as a substitute for safeguards required by applicable law.
If Pravriddhi becomes aware that personal data has been submitted by a child through the website, it will take appropriate steps in accordance with applicable law.
Any future service or activity specifically involving children will be assessed separately before implementation.
20. Third-Party Websites and Links
The Pravriddhi website may contain links to third-party websites or services.
Those websites operate under their own privacy practices and policies.
Pravriddhi is not responsible for the privacy practices, content or security of third-party websites merely because a link to them is provided on our website.
We encourage visitors to review the privacy policy of any third-party website before providing personal information.
21. Changes to This Privacy Policy
We may update this Privacy Policy when:
our website architecture changes;
we introduce new services or processing activities;
third-party services change;
applicable laws or regulations change;
our privacy or security practices change;
improvements are made to the way we explain our practices.
The updated version will be published on this page with an updated "Last Updated" date.
Where a change materially affects how personal data is processed, Pravriddhi will take appropriate steps required by applicable law.
22. Contact Information
Registered / Business Address: 11/77, Bappanakodlu, Shirali, Bhatkal, Uttara Kannada, Karnataka - 581354
Email: info@pravriddhitech.com
Telephone: +91-9964581354
Privacy / Grievance Contact: Managing Partner / Founder
23. Regulatory Basis
This Privacy Policy has been prepared with reference to the Indian data-protection framework, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.
The Policy will be reviewed when applicable provisions commence or when the legal or technical environment materially changes.
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